OBJECTIVE: To find a job utilizing my experience and skills
TECHNICAL SKILLS
- Help desk support
- System administration
- Database administration
- System analysis
- Application upgrades
- Project management
- Procurement of hardware
- Hardware/software deployment
- Security policies and procedures
- Windows Server 2003, Windows Server 2008
- Windows Exchange
- Active Directory
- VMware with Windows 7, Windows XP, Windows Server 2003, 2008 and Exchange 2007
- Microsoft Windows 98, Vista, Windows 7
- SQL
- Microsoft Office
- LAN/WAN
- Cisco – routing protocols, wireless
- Crystal X, XI
- Heat, Front Range, for incident tracking and life cycle management of request/tickets
- Customer Service
- Adaptable to change
- Identify, practice, demonstrate and assess group interaction skills
- Energetic and highly motivated
- Strong interpersonal skills, good listener, patient and professional
- Well organized
- Independent thought and decision making abilities
- Quick and avid learner
- Proficient in public speaking
Metro Parks Tacoma
Information Systems Specialist October 1993–June 2009
- System administrator for software application. Responsible for 16 sites and 135 users.
- Database maintenance ensuring database integrity and optimization, backup, logon security, provide trainer database and updates.
- Provided customization reports utilizing Crystal X.
- Perform technical computer work, including install, maintain and troubleshoot application software, operating systems and computer hardware within a networked computing environment.
- Responsible for application servers, database, online and payment processing server.