Hardware Ninjas
Ninja Corporation
CIS 162 Summer 2011
Module 1
Dong-uh Choi
Pam Bolton
Pavel Panteleyev
Vladimir Vasilenko
Zoran Knezevic
Table
of Contents
Brainstorming
Exercise – what to do with a dead battery?
Team
choices for Characteristics of an Effective Team Member
Mission
Statement
Goals
Objectives
Ground rules
Dong-Uh
·
Effective
Team Member, page 7
·
Meyers-Briggs,
page 9 & 11
Pam
·
Effective
Team Member, page 7
·
Meyers-Briggs,
page 9 & 11
Pavel
·
Effective
Team Member, page 7
·
Meyers-Briggs,
page 9 & 11
Vlad
·
Effective
Team Member, page 7
·
Meyers-Briggs,
page 9 & 11
Zoran
·
Effective
Team Member, page 7
·
Meyers-Briggs,
page 9 & 1
Brainstorming
Exercise
What
to do with a dead battery?
·
Jump
start
·
Electrical
charge
·
Buy
new
·
Recycle
·
Hijack
·
Call
AAA
·
Wait
for help
·
Spread
aura over battery
·
Do
NOT open
·
Use
as a weapon
·
Carry
on head
·
Be
towed
TEAM NAME
Priorities for Success of our Team
1. Doing homework/coming prepared
2. Sharing ideas/information
3. Including others, asking their opinion
4. Keeping group on task
5. Displaying active listening
6-7. Arriving on time from breaks
6-7. Summarizing
8. Harmonizing conflict
9. Challenging assumptions
10. Taking
charge, moving group to closure
Hardware Ninjas
want the employees to relax and enjoy your work. Hardware Ninjas
are here to resolve all your computer hardware problems. Hardware Ninjas is one of the most important departments
of the Ninja Corporation.
Goals
Hardware Ninjas goals
are:
·
Always on time
·
Response time less than one hour
·
No stress or discomfort while working on their computers
·
Training appropriate to job responsibilities
·
Outstanding quality, reliable hardware – job specific
·
Excellent understanding of issues by active listening
·
Employees are #1
Objectives